What is the role of my bank or credit card issuer in resolving fraudulent charges?

Banks and credit card issuers play a critical role in helping customers resolve fraudulent charges. When a customer reports fraudulent activity on their account, the bank or credit card issuer will typically investigate the matter and work to resolve it. This may involve canceling the customer's card, issuing a new card, reversing fraudulent charges, and launching an investigation into the source of the fraud. Banks and credit card issuers may also work with law enforcement agencies to identify and prosecute those responsible for the fraudulent charges. Ultimately, the bank or credit card issuer is responsible for ensuring that their customers are not held liable for fraudulent charges and for helping to restore their financial security.